Paul came out early within the window of time I had requested and replaced the cracked window on my Mazda3. It was amazing to watch him work. He was friendly and professional, and answered any question I asked. He was meticulous in everything he did, taking care to remove the old windshield, and prep the car for the new glass. He made sure I understood the instructions on what I needed during the curing process to get the best results. I would definitely recommend him to friends.