I am bit late to review it, but better late than Never.To Start with, three star rating is highly unfair for this Driving school. My Experience with First excellence was amazing and I went from not knowing how to drive in March 2015 to driving all around US in April 2015.About Kathlyn, she was the best instructor. She will always remain calm, and will provide you all the tricks n tips on how to drive safely. when i am driving good and she has nothing to instruct she would tell me about seattle and all the places where we use to drive. She always made me feel very comfortable while driving which i feel made me learn it well within no time.