When I called in, the man on the phone was very nice to help me. This was after trying to call another plumber who seemed like he wasn't interested in hearing my situation to help me. So I called Pipe Cleaners. I scheduled an appointment and they came out 2 hours later. I had a plumber (David Holton) who came out to see what was going on. My toilettes were backed up and water had come up from the bathtub drains. There definitely was a clog or something was wrong. Mr. David, had an idea of what was going on and wait straight to it. When I asked him questions about the holding tank outside, he was nice enough to explain how it all works and what was wrong with the pipes. He got to it real quick, and fixed it. I would definitely recommend them.