These guys are crooks, my wife hit a deer, I asked them to have it towed to my body shop they said I would have to pay upfront with out my insurance companies approval, which I had the claim number already, so I said what can we do. he said we will tow it to our lot then they can call and we will take it to the body shop, they wanted to charge for a double tow. when my insurance company called they said they needed paid upfront. I finally called them again had a big argument with them then they told me they could not move it until the police released it because the cops called them for my wife. Finally got him to take it to the body shop. needless to say they are the worlds biggest liars and crooks. Stay away