Bad service had appointment didn't show...excuse after excuse...don't use!!!!

Original service was quick and responsive to replace our failed drain field. Five years later when the drain field they installed failed, I got nothing but a run around and poor interpersonal skills mostly from the "operator?". The "tech's" came out twice in one year and both times I got a different excuse and I still had to pay the $175 septic tank drain fee. When I called for the third time in one year and asked for the owner I got the run around again with a very rude conversation from the operator. Not once did they ever apologize for the problem that I was experiencing or did they ever even offer a discount. Drain fields should last a minimum of like 20 years. I ended up calling someone else to redo my drain field. He found "Chunks of tires" instead of Septic rock. I can almost guarantee this "substitute" rock was the cause of the drain field failure. Never let anyone use rubber for your drainfield. I will never get all of the rubber out of my yard now.

I have dealt with a few different septic companies over the years, and none of them can hold a candle to the professionalism that I received from this company. From the woman who called me back immediately and set the appointment, to the two men who showed up and serviced our home. They were by far the best value for my money. Not only would I use them again, I would highly recommend them to anyone needing their services. Thanks Economy!!

When I called to schedule the appointment, they were extremely helpful in answering my questions. The workers were there AND already working by the time I got there, and I was there 5 minutes early. They answered my questions fully. The price of service was also very competitive.

Service is as good as throwing your money down your septic tank. We hired this company recommended by the realtor.

A cracked pipe from the septic tank had been badly repaired by the owner. The sewer water would come up in the air like a fountain. According to Economy Septic, this was "not part of the inspection." If a pipe at the opening of the septic tank, to the septic tank, is not part of the inspection, I don't need an inspector to tell me there is sh-- in the septic tank -that, is a known fact. Economy Septic charged for cleaning the septic tank. Less than a year later the septic tank was full and had to be cleaned. That, is a lot of sh-- from Economy Septic.