I called this number to find out what the hours of operation were in Joplin, MO and if they had a phone because I could not find it anywhere. Since it says here serving the Joplin area I took it to mean that it did service the area, since that is what is says. The person who answered simply said I don't have that answer, look it up online. I stated that I just had & this number said that it served the Joplin area. She said, "Well, I don't know." I asked if there was a supervisor I could talk to and she hung up on me. So...this was worthless. I'm not not used to being treated quite that rudely and especially since she was adament about not doing anything to find out for me. So....you might not want to call this number as they do apparantly do nothing there.