I have been to your twice,both of which have been a frustrating experience. The first time I visited your store, I had been to Banana Republic and opened a credit card to recieve the 15% off ,which I did at the Banana Republic Store. On the same day ,I went to the Old Navy store (in the same Tanger Outlet Mall) to continue to recieve the 15% off for the day for opening up the account and was unable to because the "system was down" and would not take a credit card purchase.The second time was Saturday,December 10th. I recieved a coupon in the mail for 20% off at "Old Navy Outlet" ,which states on the coupon to shop as often as you like in any of our locations until Dec. 15th,2006. When I arrived at the check out , I was told immediately by the checkout person that they would not honor my cou[on because they were not an "outlet store". I am confused by this ,as you are a store of part of the "TANGER OUTLET MALL" . If you are not an outlet mall then this is very misleading.thankyou