When walking into Martinis I thought that the environment seemed very pleasant. My experience there was anything but. I went there with a couple of friends to celebrate my birthday. We made reservations the day before. The restaurant was very busy due to a local band that was playing there. I understand that when an establishment is crowded that there may be a wait time. We waited a half hour for cocktails, over an hour for appetizers, and two hours for our entries. Not to mention they did not have several of the items that were on their menu. In fact, after ordering the waitress came back and said they were out of steak! All steak!! You should have enough food to serve all the guests that dine at your restaurant! With our limited choices of dinner we were supposed to get a salad. Our salads never came! When I asked to speak to managment she was dismissive. Taking a percentage off of the bill would have been not only a nice gesture, but appropriate. Dining at martinis was a terrible experience. I would not recommend eating there to anyone!