I was in Dunham's Sports in Asheboro, NC today (08/14/2014). The manager's working this morning were awesome. I had a issue with a return and they went way out of their way to make sure i was satisfied. These guys know how to make things right. I will be doing more business with them in the future. By the way, i hope the managers get to read this. The Rinehart 18-1 archery target works very good. Im sorry I did not get your names. Thanks Guys.