This company is horrible. They advertised a class at Appleton East, and when my wife went to sign our son up, they told her they cancelled the class and switched him to a class on Wisconsin Ave. Not knowing there was another company offering classes at Appleton East, we paid the registration fee. Later that day we found another org that had a class at East and could fit us in. When we went for a refund, Tri County refused, stating company policy - "all sales are final". I referred them to their current class schedule which clearly (still) states that the East class is still available. They would not back down so I had to stop payment on the check. We'll see if they try to fight it. Clearly - not the kind of business I want to support.