Went on spur of moment since my regular salon was booked; only needed a blow dry and iron - I was so tired and stressed just wanted someone to do my hair. The salon is VERY bright, almost wanted to put on my shades, clean and modern. I can't recall the stylist's name but she was young and sociable. My hair was done to my satisfaction. My only complaint, NO HOT WATER!!!!!!!! I don't mind a cool shampoo but this was cold!!! Supposedly it happens alot. I figured my price would be adjusted, NOT!!!