If there is a 'problem' with Garner is that they do not treat all customers equally, thus creating a scenario of mistrust, lack of repeate business, & disrespect for the equivalent important of every customer. Although they may be the 'best' at what they do, to treat customers 'differently' and with lack of respect based on 'first time' problems / issues, ensures an environment of disrespect for the customer & difficult in the communication 'why'. Ultimately, respect & integrity are the primary insurance of longevity and health. Quality & quantity should be treated equally at all times & in all, way, shapes, & forms (reguardless of the 'apparent' bottom line. Not too long ago, people would have been 'killed' or 'put out of business' for not considerering obligations along with profit. Garner is great at what they do. They just refuse to 'see' that all custmers are equal at all times and in all, way, shapes, & forms. This will lead to lack of repeat business and a fundamental issue with the phychology of the crew and owners of the establishment (not including the issue of the short & long term consequences of considering customers as not equivalenyly important, which will ultimately lead to unsuccessfull / unpedictable internal & / or exterbal issues). Sincerely, No One