I made a 1500 dollar purchase and was offered free delivery. I received my mattress and box spring with no frame. I called back and Michael told me he could have someone bring it out or I could come pick it up. I asked him if he could have it bought back out. He began to try and convince me how to put it in my car. I asked him to put it in his. I waited almost 3 weeks and called back and he stated it was nothing he could do. I then asked to speak to his manager who told me he would call the GM.I asked fro the number as well. I received a call 10 in later from Mrs. Frances saying Michael would bring it to my house. I will never do business or recommend any one to them. After he got the sale he became completely unprofessional . Instead of making his wrong right he loss good business. Typical mentality.