Dr. Burton was amazing as was his PA and office staff. I had a 7:45am appt, which I was initially not thrilled about, but they got me in 2 days after I called and being early meant I was the first patient seen. They have a few electronic questionnaires to complete before your appointment, the are short and painless. I went in for two VERY painful thumbs/wrists having De Quervain syndrome. I knew going in that the best treatment would be cortisone shots. I got a shot in each wrist, painful but worth it!!! He told me it could get worse before it got better, which it did. The second morning after the shots I woke up pain-free. The PA told me that Dr. Burton usually does not do two areas in the same day. I explained my situation and Dr. Burton was happy to accommodate my request. I cannot recommend Dr. Burton and his office enough. BTW... I went to the Glastonbury office, avoid Seymour of you can. Parking is a nightmare and PAID.